Privacy policy and cookies

This privacy policy gives you details on how Botanika collects, uses and protects any information you give us and your rights around this in accordance with the General Data Protection Regulation (GDPR). Your privacy is very important to us and we aim to take every possible measure to protect it. We will never sell your personal details or make them available without your permission.

Data we collect for the following reasons

  • Name: so we know who to address all communications
  • Email address: in order to keep in touch about your enquiry or order
  • Mobile number/Telephone number: this is optional and we may occasionally use it if we need to liaise about meetings, orders or delivery
  • Delivery address: so we are able to deliver your flower orders to your location or to a venue

These data you would provide through our online enquiry form, or email from our contact page, text message or phone conversation.

Data Control and Storage

We use secure server technology to ensure the information you provide is protected to the highest standards. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to store and safeguard this information. You have the right to see what personal data of yours we hold, correct any factual errors, or restrict data. If you have any questions about this privacy policy or if you would like more details on our safeguarding procedures, please email us at flowers@botanikafloral.co.uk or phone us on 07525862008. Alternatively you can write to Botanika, 5 Parklands Road, Hassocks BN6 8JY.

Processing and sharing your data

In order to run our business efficiently and for you to have the best experience browsing our website, we use Krystal, a UK based web host/data centre that provides the highest standard in secure server technology available today. We also work with Seedpod Creative, our website developer who deals with data handling according to our instructions and is fully compliant with the current GDPR law. For constant improvement and feedback on technical and usage data we use Google Analytics, please find details below. Our web server and also Google Analytics automatically log user IP addresses by default when you browse our website, these are not exposed in reporting and they process and store them them according to their policy.

Your photographs in our website gallery

From time to time we would like to display some images including our work from your wedding day in our website gallery and/or our social media pages. This we will always discuss with you in detail and any images, testimonials, details will only be displayed with your and your photographer’s permission.

Links to other websites

Our website may have links to other websites we think would be of interest to you. These websites however will not be covered by our privacy policy and we have no control over any data you might decide to share with them.

COOKIES

What are cookies?

Cookies are small text files that are placed on your computer, mobile phone or other device by websites that you visit. They are widely used in order to make websites work and function more effectively.

Cookies on this site:

Google Analytics cookies – _ga, _gat, _gid
These cookies are used to collect information in an anonymous form. The information gathered provides us with statistics that help us to improve this website. These statistics are anonymous and provide no personally identifiable information.
Overview of Google Analytics privacy

You can usually modify your browser setting to decline cookies if you prefer.